|
Incidents Management
Click on the Incident Management tab.
View: Incidents can be viewed as logged by either the client, or the department.
Open: Click on the pulldown menu to show Open, Closed or Open and Closed incidents.
Filter by: Incidents can also be filtered Incident #, Open Date & Time, Incident Description, Incident Resolution, or by Category Description. Enter a keyword to better filter results.
Click the OK button to activate the Filter.
Incidents can also be sorted by double-clicking on column headings (does not work for Incident Description and Incident Resolution.
Note: Dept (Department) means location.
|