CallBack Line:  604-903-3673

When reporting Absences to the CallBack Line:

(please keep the following in mind)

Format:
First Name, spell Last Name, Date of absence, whether they will be absent the whole day, or state the portion of the day, one-word explanation for absence (such as “excused”, “ill”, “appointment”, “vacation”). It is not necessary to provide your telephone number, as it is in our system already. (Note it is not necessary to repeat the information).

If your student is absent due to illness, please specify symptoms as this will assist Public Health in monitoring/following up communicable illness in the school community.

Examples of what NOT to say:
“Hopefully will be in…”, “might be away…”, “maybe there...maybe not…”,

What to do if you receive a phone call:

The automated call system refers to "PERIODS OF THE DAY" (1 thru 4) so you must look at your student’s timetable to determine which missed class ("BLOCK") the call is for (please refer to the grids below).  IF you receive a phone call regarding Periods 5 thru 8, it is referring to a class that is outside of the regular timetable (ie, lunch or before/after school).

If your student says they were in class, they must speak with the teacher who marked them away. Please note: only that teacher can verify and change the attendance.

Only call the Callback Line (604-903-3673) if you are excusing a student.

Thank you for your cooperation!